About the service
Yes! Leave your bags outside near the entry or letterboxes in buildings with secure access. You can leave them in the lobby and buzz the driver in if you’re home. Our driver will follow any directions in your booking form.
Yes, subject to availability, households can book a collection once a week.
No, it’s for small items that are tricky to recycle. The bulky pick-up is for large items such as furniture, whitegoods, large electronic items and mattresses.
Items we accept
Please see the what we collect page
Bookings and collections
Please separate your items into 2 categories:
- Clothes, bed linen, fashion accessories and toys (please remove batteries and place toys in their own bag within the clothing bag)
- All other items: electronics, light bulbs, x-rays, polystyrene, batteries (please tape ends), printer cartridges, aluminium coffee pods, blister packs and small metals.
Items must all be small enough to fit inside a reusable shopping bag (about 31cm wide x 33cm high x 20cm deep) or a similar sized cardboard box. Each bag or box must weigh less than 10kg.
Longer items, such as polystyrene or fluorescent tubes, can stick out the top. We accept large pieces of polystyrene if they’re under 1m in size. Place polystyrene with your bags and secure any loose pieces so they don’t blow away.
Please place coffee pods and batteries into their own clear soft plastic bags for safety and to prevent leaks.
Write a note saying ‘Doorstep recycling service’ and attach it to the bags so your neighbours know it’s being collected.
Yes, you can use a cardboard box if it’s about the same size as a reusable shopping bag. Each box must weigh less than 10kg. You must put out at least 2 boxes for collection. The driver will leave the boxes where you placed them, so remember to retrieve them.
If you need to change or cancel your booking, log into your account or call SCRgroup on 02 9066 5833. Changes need to be made by 4pm the day before your scheduled pick-up.
- Aluminium coffee pods are separated for their resources. Coffee grounds are composted. The aluminium casings can be infinitely recycled into new products.
- Blister packs are shredded, ground and mechanically separated into their component parts. The plastic is used to make decking products and the foil is turned into aluminium pucks, used in steel manufacturing.
- Clothing, linen, textiles and toys in good condition are donated to charity or reused in communities around the world that need them most. Clothing, linen and textiles in bad condition are shredded and reused as industrial rags.
- Electronics are sorted and broken down into various materials for recycling. Batteries can be recycled into new ones. Mobile phone components can be used to make new technology, reducing the need for mining raw materials.
- Light bulbs are crushed and the glass wool can become home insulation.
- Polystyrene is compressed and recycled into products such as building insultation and photo frames.
- Printer cartridge recycling recovers the plastics, metals, ink and toner. Plastics are separated by type before being refined and metals are sent for smelting. They’re sold as raw materials for manufacturing. Ink is refined, mixed and sold as printing ink.
- Small metal items are taken to a local recycling facility and sorted into categories such as steel, copper, aluminium, lead, silver and gold. These different metals are shredded and sent to a smelter where they are mixed with other materials to create new products.
- X-rays have the silver removed and turned into new silver products, such as, jewellery and the remaining film is added to road-base bitumen.