The doorstep recycling service makes it easy to recycle tricky items from your home that don’t belong in red or yellow lid bins.
The service is run by SCRgroup on behalf of the City of Sydney. SCRgroup is an Australian company that partners with charities and social enterprises to support reuse and recycling.
Each household can book one collection per week, subject to availability.
Step 1
Book a collection
If you live in the City of Sydney local area, you can book a free collection online.
Make sure you have at least two full bags of accepted items before booking—there’s no limit to how many bags we can collect.
Step 2
Get your items ready
Pack your items into reusable bags or boxes, grouping similar items where you can.
Label them with a note that says, “Doorstep recycling service”.
Place them in a safe and accessible spot near your front door by 8am on collection day.
If you live in an apartment building with secure access, you can leave your bags outside near the entry or letterboxes. If somebody is home to give the driver access, leave your bags in the lobby and buzz the driver in.
Step 3
We’ll collect your items
We’ll send you a text after we’ve picked up your items.
Reusable bags will be returned empty to where you left them – just remember to bring them back in. Thin plastic bags won’t be returned.
What happens next
Your preloved items are collected and sorted by our friendly team members and processed by various local service providers, contributing towards a circular economy. Find out more about what happens to your items.
If something doesn’t go to plan
If your bags aren’t picked up before 3pm on your scheduled day, contact SCRgroup at [email protected] and they’ll get back to you as soon as possible.
If you forget to put out your bags, SCRgroup will be in touch with you to reschedule your booking.
If you need to change or edit your booking, log in to your account or call (02) 9066 5833. Changes need to be made by 4pm the day before your scheduled pick-up.
If items were left in your bag, they are likely not accepted. SCRgroup will contact you with more information.